Every prop firm on TheTrustedProp receives a TTP Trust Score from 0 to 100, recalculated daily. The score combines deterministic data signals with AI-assisted sentiment analysis across 10 pillars. No firm can pay for a higher score — the formula is fully transparent and documented here.
These pillars are computed directly from database records. Same inputs always produce the same output.
TTP Reviews
up to 30 points
Weighted combination of average star rating (50%), volume of reviews in the last 30 days (30%), and total all-time review count (20%). Higher average ratings and recent activity score the most.
Average star rating (1–5 scale)
Reviews posted in the last 30 days
Total approved reviews (log-scaled)
Review Response
up to 10 points
Measures how well the firm engages with its community. Factors in overall response rate (50%), average response speed in hours (30%), and unreplied negative reviews (20%). Firms with zero reviews score 0 here.
% of reviews with at least one firm reply
Hours to first reply (faster = higher)
Unreplied negative reviews penalty
Profile Likes
up to 10 points
Captures real-time community endorsement. Weighted toward recent momentum (70%) — likes in the last 7 days per day — with a log-scaled total likes component (30%).
Daily likes rate over the last 7 days
Total all-time likes (log-scaled)
Trustpilot
up to 15 points
Cross-references the firm's external Trustpilot presence. Scores on both the Trustpilot star rating (70%) and number of Trustpilot reviews (30%). Firms with no Trustpilot data score 0.
Trustpilot star rating (1–5)
Number of Trustpilot reviews (log-scaled to 300)
Web Traffic Growth
up to 10 points
Month-on-month website traffic growth mapped to a 0–10 scale. Flat traffic ≈ 5. A 50% MoM growth = 10. A 50% decline = 0. Firms with no traffic data score 0.
An all-or-nothing bonus for trust-critical profile fields. All five fields must be present to earn the bonus — partial completion does not score.
Verified status
Affiliate link
Legal entity name
Legal country
Year of launch
AI-assisted pillars
Judgment signals — up to 30 points
These pillars require contextual reading of unstructured content. An AI model scores them at temperature 0 (deterministic) using only the evidence provided — forum posts, social content, announcements, and giveaway data from the last 30 days. The model cannot invent signals or access external information.
Forum Sentiment
up to 10 points
AI reads forum posts from the last 30 days and scores the overall community sentiment from 0 to 10. Only grounded in actual post content — the model cannot invent signals.
Social Sentiment
up to 5 points
AI scores social media posts published in the last 30 days from 0 to 5, weighing tone, engagement, and relevance to the firm's activity.
Giveaway Activity
up to 5 points
AI assesses the quality and quantity of giveaways and active promotions in the last 30 days. Genuine trader-facing promotions score higher than generic marketing.
Announcements
up to 10 points
AI scores the substance of firm announcements in the last 30 days. Payout updates, product launches, rule changes, and competitions score high. Generic filler scores low.
After each run the AI writes a short reasoning summary grounded in the evidence. This is displayed when you hover the ⓘ icon next to a firm's TTP Trust Score.
Daily Decay Penalty
The decay penalty is subtracted after all pillars are summed. It penalises inactivity and negative signals. Multiple penalties stack — a firm with no recent reviews, slow likes, and unreplied negative reviews will see a significant reduction.
−No reviews in the last 30 days (−0.5)
−Fewer than 28 likes in the last 7 days (−0.3)
−Forum sentiment below 5/10 (−0.2)
−Each unreplied negative review (−0.4 each)
−Trustpilot score below 4.0 (−0.3)
Tier Caps
The raw score is always capped by the firm's verification tier before being written to the database. This prevents unverified firms from reaching top positions regardless of other signals.
Cap: 100
Trusted
Status verified by TheTrustedProp with full trust certification.
Cap: 90
Verified
Firm has passed identity and business verification.
Cap: 60
Unverified
No verification on file. Score is capped to prevent unverified firms from reaching top positions.
Score Bands
Band
Score range
What it means
Elite
85–100
Exceptional across nearly all pillars. Rare.
Strong
70–84
High performer with good activity and sentiment.
Average
55–69
Solid but with clear gaps in one or more areas.
Weak
40–54
Significant gaps — low reviews, activity, or sentiment.
Critical
0–39
Major concerns across multiple pillars.
Frequently asked questions
How often is the TTP Trust Score updated?
Scores are recalculated every day. Each run processes up to 250 firms ordered by stalest-scored first, so every active firm is refreshed regularly.
Can a firm pay to increase its TTP Trust Score?
No. The score is computed entirely from objective data signals — reviews, response rate, traffic, community activity — and AI analysis. Commercial relationships have no effect on the formula.
Why does a new firm start with a low score?
The formula starts at a base of 50. Without reviews, Trustpilot data, traffic, or community activity, all pillars contribute 0 and daily decay penalties apply, pulling the score below 50.
What is the AI reasoning shown on a firm's score?
After each daily run, the AI writes a short explanation grounded only in the evidence it was given — forum posts, social content, announcements, and giveaway data. This is the text shown when you hover the info icon on a firm's page.
What does the tier cap mean?
Trusted firms can reach 100. Verified firms are capped at 90. Unverified firms are capped at 60, regardless of other signals, to prevent unverified firms from appearing alongside fully trusted ones.
How we rank firms
The TTP Trust Score is one input into how firms are ranked. See the full editorial ranking methodology.