Report System
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Use our reporting routes to flag concerns about community content, users, firm information, or suspected abuse. A report starts a review; it does not itself establish wrongdoing or guarantee a refund, account ban, or public warning.
1. What you can report
Report scams, fraud or phishing; harassment, hate or threats; sexual or graphic material; child sexual abuse or exploitation; self-harm promotion; doxxing; impersonation; spam; misleading financial claims; intellectual-property concerns; and other breaches of our Community Rules or Terms and Conditions. You may also request a correction to firm or offer information.
2. How to send a report
- On a supported post, comment, review, message, profile, or broker-feedback surface, open its menu and select Report.
- Sign in if requested, choose the closest reason, and describe the specific issue.
- Submit once and keep any confirmation. Repeated reports do not give a case priority.
Reporting options differ by feature. If a control is unavailable or you cannot sign in, email [email protected] with the page link or content identifier, the concern, relevant dates, and a safe way to contact you. For a merchant problem, identify the provider and distinguish your experience from assumptions.
3. Evidence and sensitive information
Provide enough context to locate and assess the issue. Redact account numbers, payment details, identity documents, addresses, and unrelated private messages. Do not upload illegal material or forward suspected child sexual abuse imagery; send the location or identifier instead. For copyright or other rights concerns, identify the protected work, the disputed material, your relationship to the rights holder, and contact details.
4. How review works
We assess the report against our rules, available context, and applicable law. We may request further information, hold or remove content, restrict interactions, warn or suspend an account, or take no action if the evidence does not establish a violation. We prioritise credible urgent safety concerns, but do not promise a fixed response time for every report. Automated filtering may assist staff review.
Reports, supporting information, and decisions are available to authorised staff as needed. We do not publish your identity simply because you reported content, but cannot guarantee anonymity: information may need to be disclosed where required by law or necessary for a fair investigation. We limit such disclosure where possible.
5. Urgent and child-safety concerns
The Trusted Prop is not an emergency service. For immediate danger, contact the appropriate local emergency authority. For suspected child sexual abuse or exploitation, email our support address with Child safety in the subject and the relevant link. We prohibit this material, take steps to restrict it, and report to the appropriate authorities where required. Do not circulate it to other members.
Use blocking controls on supported surfaces to limit contact while a concern is reviewed. Blocking and reporting are separate actions; neither deletes content automatically.
6. Outcomes, appeals and good-faith reports
We may send an update where practical, but cannot share all private enforcement information. If you believe a decision is mistaken, contact [email protected] with the relevant report or content identifier and why it should be reconsidered. We may limit information or communications for safety, abuse prevention, or legal reasons.
Honest reports are welcome, including concerns that are not ultimately substantiated. Knowingly false reports, threats, organised targeting, or abuse of the reporting process may result in restrictions. A negative but genuine review is not a violation merely because a business disagrees with it.
7. Contact
Contact S and A Marketing FZ-LLC, Ras Al Khaimah, United Arab Emirates, at [email protected]. Please identify the page, account, or issue concerned. Do not send passwords, authentication codes, full card details, or wallet recovery phrases.

