Account Deletion

Email [email protected] from the address associated with your account. Use the subject Account deletion request and include your username if you have one. If you cannot access that email, explain this so we can discuss proportionate ownership checks. Do not send your password or authentication codes.

We verify ownership before deleting an account and respond within the applicable legal period. We aim to complete verified requests within 30 days and will explain any lawful extension. Reinstalling the app is not required.

1. Sign in to The Trusted Prop app.
2. Open Settings and choose Delete Account.
3. Read the confirmation and confirm your request.

The process removes your sign-in identity and anonymises or deactivates the local profile. Your deletion result explains whether associated media cleanup is complete. Treat deletion as permanent; content and access that have been removed cannot be restored on request.

Deletion covers the account's sign-in identity and identifiable profile fields, profile images, preferences, notification tokens, account-linked interactions and submissions subject to the retained categories below, and uploaded media linked to the account, including supported community attachments and receipt images. Private direct messages sent by you are deleted; another participant's own messages may remain in their conversation history.

• Anonymous public contributions: some reviews, forum threads, social posts, or other public discussion may remain with the author shown as Deleted user and account attribution removed, to preserve discussion context. Attached account media is removed. Tell us if remaining text contains personal information requiring review.
• Claim and financial records: limited transaction or purchase-claim details may be needed for accounting, reward reconciliation, fraud prevention, or legal duties. Receipt images are included in media deletion. The external merchant separately controls its payment records.
• Safety and legal records: limited moderation, abuse, fraud, dispute, and deletion-audit information may remain for the purpose that justifies keeping it, with restricted access.
• Backups: deleted information can remain temporarily in restricted backups until the applicable backup cycle replaces it. It is not used as an active account.

We retain information only while a valid purpose or legal requirement applies. The Privacy Policy explains privacy rights and how to ask about a retained record. Copies independently made by other users, search engines, or external services may be outside our control.

Object-storage deletion can fail temporarily. Remaining media is queued for retries, and the result distinguishes completed cleanup from pending or failed items. If cleanup cannot finish, the issue is recorded for follow-up. Email [email protected] with your request or deletion-result details if you need help. We do not describe unfinished media removal as complete.

Deleting a The Trusted Prop account does not cancel a challenge, subscription, payment, or other agreement with an external provider and does not itself generate a refund. Contact that merchant directly about cancellation, refunds, its records, or its own account deletion.

Contact S and A Marketing FZ-LLC, Ras Al Khaimah, United Arab Emirates, at [email protected]. Please identify the page, account, or issue concerned. Do not send passwords, authentication codes, full card details, or wallet recovery phrases.